Rubie Jimenez
Las Vegas,Nevada
Summary
Dynamic Patient Care Coordinator with proven expertise at Southwest Medical Associates, excelling in front desk management and customer service. Adept in Epic software, I enhanced workflow efficiency and trained teams to uphold operational standards. Committed to delivering exceptional care while ensuring compliance with health regulations and improving service quality.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator
Southwest Medical Associates
Las Vegas, NV
05.2023 - Current
- Executed daily deposit and monitored copay collection.
- Oversaw front desk team operations, ensuring an uninterrupted workflow.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Proficient in Epic software for check-in.
Barista/ Cashier
Eurest Inc.
Las Vegas, NV
03.2022 - 07.2022
- Customer interaction, drink preparation, and cash handling.
- Inventory management, team-oriented environment.
- Evaluating and modifying processes to improve efficiency and quality of service.
- Trained team members on opening and closing procedures to uphold operational standards.
Food Runner
Green Valley Ranch Casino
Henderson, NV
03.2022 - 07.2022
- Checked all dishes before delivering them to ensure quality standards were met.
- Trained new employees on proper health and safety protocols to maintain regulatory compliance.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Responded promptly to customer inquiries and requests for additional items or services.
Education
High School Diploma - Animation Trade Certification
Southeast Career Technical Academy
Las Vegas, NV05.2019
Skills
- Microsoft Office Suite
- Data entry
- Epic software proficiency
- Customer service excellence
- Front desk management
- Inventory control
- 2D and 3D animation
- Graphic design
References
- Johnathan Juarez, (805) 444-2776, Supervisor
- Ilse Reyes, (702) 409-7057, Previous Co-worker
Timeline
Patient Care Coordinator
Southwest Medical Associates
05.2023 - Current
Barista/ Cashier
Eurest Inc.
03.2022 - 07.2022
Food Runner
Green Valley Ranch Casino
03.2022 - 07.2022
High School Diploma - Animation Trade Certification
Southeast Career Technical Academy