Ruby Chavez
Hoston
Summary
Dynamic Barista Shift Supervisor at Costa VIP with a proven track record in training staff and enhancing customer service. Expert in cash handling and maintaining cleanliness, I foster a collaborative team environment that boosts efficiency and motivates team members.
Overview
7
7
years of professional experience
Work History
Barista Shift Supervisor
Costa VIP
03.2019 - 10.2025
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Maintained cleanliness and organization of workstations to meet health and safety regulations.
- Engaged with customers to provide exceptional service, resolving inquiries and complaints effectively.
- Monitored inventory levels of supplies, assisting in restocking as necessary to ensure availability.
- Collaborated with team members to streamline workflow during peak hours, enhancing efficiency.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Education
High School Diploma -
Mirtha Torres De Mejia Highschool
HondurasSkills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Product upselling
- Staff motivation
- Scheduling coordination
- Supply ordering
- Customer service
Languages
Spanish
Timeline
Barista Shift Supervisor
Costa VIP
03.2019 - 10.2025
High School Diploma -
Mirtha Torres De Mejia Highschool