Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rudolph Wade

101-10 80 Street Queens ,NY

Summary

Dynamic concierge with a strong work ethic at First Services Residential, delivering exceptional customer service and enhancing community engagement. Proficient in managing reservations and facilitating smooth transitions, I excel in problem-solving and possess a proactive attitude, ensuring a welcoming environment for all residents and guests.

Overview

24
24
years of professional experience

Work History

Concierge

First Services Residential
New York, NY
05.2002 - 02.2026
  • Provided exceptional customer service by addressing resident inquiries and resolving issues promptly.
  • Coordinated activities and events to enhance community engagement among residents.
  • Managed reservations for amenities, ensuring accurate scheduling and availability.
  • Assisted residents with move-in/move-out processes, maintaining organized records and facilitating smooth transitions.
  • Trained new staff on concierge procedures to ensure consistent service delivery.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Education

High School Diploma -

George Wingate
Brooklyn, NY

Skills

Customer service

Highly adaptable

Strong work ethic

Effective problem solving

Proactive attitude

Guest services

Telephone etiquette

Team player mentality

Hospitality

Timeline

Concierge

First Services Residential
05.2002 - 02.2026

High School Diploma -

George Wingate
Rudolph Wade