Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Russell Rahe

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and achieving sales objectives. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

29
29
years of professional experience

Work History

Account Executive

Solera
02.2015 - Current
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Negotiated pricing successfully, securing favorable terms for both the company and clients.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.


Service Manager

Mike Finnin Kia
06.2005 - 02.2015
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Increased overall revenue by upselling additional services and products during routine maintenance visits.


  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.

Sales Associate

Mike Finnin Kia
11.1998 - 06.2005
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Office Manager

Home Environment Center
06.1996 - 02.1998
  • Improved customer satisfaction by addressing inquiries promptly and professionally.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Increased client retention by providing exceptional customer service and promptly addressing inquiries.

Mechanic

Rahe's Machinery Repair
06.1995 - 06.1996
  • Disassembled defective parts to make proper repairs.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.

Education

Marketing Management

Kirkwood Community College
Cedar Rapids, IA

Skills

  • Staff Management
  • Pipeline Management
  • Territory Management
  • Customer Service
  • Contract Negotiation
  • Business Development
  • Lead Generation
  • Sales Strategies
  • Client Relationship Building
  • Sales Quota Achievement

Accomplishments

  • Spireon Elite Counsel award winner
  • Kia Elite Customer satisfaction Index winner

Timeline

Account Executive

Solera
02.2015 - Current

Service Manager

Mike Finnin Kia
06.2005 - 02.2015

Sales Associate

Mike Finnin Kia
11.1998 - 06.2005

Office Manager

Home Environment Center
06.1996 - 02.1998

Mechanic

Rahe's Machinery Repair
06.1995 - 06.1996

Marketing Management

Kirkwood Community College

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Russell Rahe