Ruth Membreno
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
GWR Management
08.2022 - Current
- Collected and maintained careful records of rental payments and payment dates.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Applied effective time management techniques to meet tight deadlines.
Leasing Consultant
GWR Management
06.2021 - 08.2022
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Generated leads for sales and rental properties through cold calls and referrals.
Pawnbroker
Cash America
11.2020 - 06.2021
- Received and processed payments for loan values and item purchased, recording transactions in system.
- Assisted customers with redeeming pawned items, ensuring accurate documentation and proper payment processing.
- Built relationships with customers and community to promote long term business growth.
- Developed, maintained and utilized diverse client base.
Cashier
Academy Sports Outdoors
04.2019 - 10.2020
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Processed refunds and exchanges in accordance with company policy.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Westfield High School
Houston, TX06.2019
Skills
- Data Entry
- Clear Communication
- Rent collection
- Property Marketing
- Onsite tours
- Payment management
- Onesite, Knock CRM, and Lead2Lease
Languages
English
Spanish
Timeline
Assistant Property Manager
GWR Management
08.2022 - Current
Leasing Consultant
GWR Management
06.2021 - 08.2022
Pawnbroker
Cash America
11.2020 - 06.2021
Cashier
Academy Sports Outdoors
04.2019 - 10.2020
High School Diploma -
Westfield High School
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