Ruth Mendoza
Ridgewood
Summary
Dynamic customer service professional with experience at Target and McDonald's, adept at conflict resolution and cash handling. Proven track record of enhancing guest satisfaction through personalized engagement and efficient service. Recognized for maintaining high standards of cleanliness and organization, ensuring a productive environment during peak hours.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
10.2023 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Food Service Worker
McDonald's
08.2019 - 04.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
High School Diploma -
Grover Cleveland Highschool
21-27 Himrod St, Ridgewood NY06-2022
Skills
- Customer service
- Conflict resolution
- Cash handling
- Sales support
- Guest engagement
- Time management
- Inventory management
- Stress tolerance
Languages
Spanish
Full Professional
Timeline
Guest Advocate
Target
10.2023 - Current
Food Service Worker
McDonald's
08.2019 - 04.2021
High School Diploma -
Grover Cleveland Highschool
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