Ruthann Mountain
Mainstay Suites
Bismarck,STATE_US
12
years of professional experience
Accomplished Night Auditor at Mainstay Suites, adept at front desk operations and resolving guest issues efficiently. Demonstrated strong work ethic and teamwork skills, enhancing guest satisfaction. Proven ability to multitask and organize, leading to accurate financial reporting and improved service standards. Recognized for punctuality and dependability, ensuring seamless overnight operations.
Work History
Night Auditor
3 Months- Managed overnight front desk operations, processing guest check-ins, check-outs, and room assignments accurately.
- Reconciled daily folios, cash drawers, and payment records to maintain accurate financial reporting.
- Resolved guest inquiries and complaints promptly while maintaining professional service standards.
- Prepared end-of-day audit reports, verifying transactions and correcting discrepancies.
- Monitored lobby and property activity to support guest safety and security overnight.
- Coordinated with housekeeping and maintenance to address room status updates and service needs.
- Entered reservations, modifications, and billing details into hotel management systems accurately.
- Assisted with shift transitions by organizing paperwork, logs, and pending guest requests.
Foodrunner
1 Year 1 Month- Delivered meals promptly from kitchen to tables while verifying order accuracy and presentation standards.
- Coordinated with servers and cooks to maintain smooth food flow during busy service periods.
- Checked plates for completeness, special requests, and quality before leaving expo line.
- Communicated guest needs and allergy concerns to kitchen staff for proper order handling.
Barista
3 Months- Crafted hot, iced, and blended beverages following standard recipes and quality guidelines.
- Operated POS system to process orders, handle payments, and support accurate cashier transactions.
- Delivered friendly guest service while taking customized drink and food orders efficiently.
- Prepared bakery and food items while maintaining proper presentation and freshness standards.
Nursery Stock Specialist
6 Months- Managed plant stock rotation, ensuring healthy, sale-ready inventory across nursery displays.
- Replenished shelves and sales areas using accurate stock counts and product placement standards.
- Received incoming shipments, checked plant quality, and separated damaged or unsellable items.
Boxing Floor
1 Year 4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate of Arts - General Studies
Skills
Front desk operations
Multitasking and organization
Problem-solving
Strong work ethic
Resolving issues
Punctual and dependable
Teamwork and collaboration
Timeline
Night Auditor
Mainstay Suites
02.2026 - 05.2026Read More
Foodrunner
IHOP
12.2024 - 01.2026Read More
Barista
Caribou Coffee
08.2024 - 11.2024Read More
Nursery Stock Specialist
Natural Beauty Nursery
03.2019 - 09.2019Read More
Boxing Floor
Cloverdalefoods
07.2014 - 11.2015Read More
United Tribes Technical College
Associate of Arts from General Studies
Read More