Ryan Braswell
Portland,OR
Summary
Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dollar General
06.2024 - 03.2026
- Ensured that vendors, customers, and especially staff are well taken care of.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance team performance and customer service skills.
- Managed inventory control processes, guiding coworkers to optimize stocking.
- Performed any and all tasks that would be expected of the Store Manager.
Shift Lead
Pie in the Sky Pie Co.
04.2022 - 01.2024
- Primary jobs were to wait tables, run food, and clean up after patrons.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Performed opening/closing duties, guiding coworkers to do the same, to ensure smooth operations.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Overnight Stocker
HEB
12.2021 - 04.2022
- Accurately and efficiently stocked shelves with merchandise, ensuring proper product placement and rotation.
- Lifted heavy boxes up to 50 lbs on a regular basis.
Sales Advisor
Office Depot
06.2021 - 12.2021
- Focused on stocking and being out on the sales floor to assist customers.
- Educated customers on features, advantages, and benefits of various products or services offered.
- Built relationships with customers through excellent interpersonal communication skills.
Core Associate
PetSmart
08.2019 - 05.2020
- Assisted customers with product selection, order entry, and payment processing
- Remained courteous and available for customers while also keeping the store tidy for them
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions.
Education
Associate of Science - Computer Sciences
Lone Star College
05-2022
High School -
Conroe High School
Conroe, Texas05-2019
Skills
- Management
- Interpersonal Communication
- Teamwork
- Adaptability
- Organizational Skills
- Friendly and Patient
- Time Management
- Customer Experience
Timeline
Assistant Store Manager
Dollar General
06.2024 - 03.2026
Shift Lead
Pie in the Sky Pie Co.
04.2022 - 01.2024
Overnight Stocker
HEB
12.2021 - 04.2022
Sales Advisor
Office Depot
06.2021 - 12.2021
Core Associate
PetSmart
08.2019 - 05.2020
Associate of Science - Computer Sciences
Lone Star College
High School -
Conroe High School