Ryan Brown
Rocklin
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy's
06.2019 - 10.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Tea Barista
Tea Republic
02.2018 - 10.2018
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared specialty drinks such as milk teas, smoothies, and fruit teas.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage items.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Education
Bachelor of Science - Business, General Concentration
William Jessup University
Rocklin, CA04-2026
High School Diploma -
John Adams Academy
Roseville, CA06-2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Taking orders
- Cleaning and sanitizing
- Integrity and honesty
- Basic math
- Learning agility
- Customer engagement
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Japanese
Limited Working
American Sign Language
Elementary
Timeline
Crew Member
Wendy's
06.2019 - 10.2019
Tea Barista
Tea Republic
02.2018 - 10.2018
Bachelor of Science - Business, General Concentration
William Jessup University
High School Diploma -
John Adams Academy
Similar Profiles
Donnell HannahDonnell Hannah
Crew Member at Wendy'sCrew Member at Wendy's
Jackson DufresneJackson Dufresne
Crew Member at Wendy'sCrew Member at Wendy's
Rodriquez West JrRodriquez West Jr
Cashier/Sandwich Maker/Grill Cook at Wendy'sCashier/Sandwich Maker/Grill Cook at Wendy's