Ryan Delaney
Bellevue,NE
Summary
Accomplished Lead Sales Associate at Bose with expertise in customer service and team leadership. Successfully drove sales through strategic product placement and client relationship management. Skilled in staff training and development, enhancing team performance and customer satisfaction. Proficient in customer needs assessment, ensuring personalized service and repeat business. Looking to continue my sales journey by delivering a world class experience.
Overview
12
12
years of professional experience
Work History
Driver
Roll Enterprises
La Vista, NE
01.2020 - Current
- Engaged with customers professionally, enhancing overall service experience
- Followed all relevant traffic laws and safety regulations.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
Sales Associate
Nebraska Furniture Mart
Omaha, NE
01.2019 - 01.2020
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted customers in product selection, enhancing overall shopping experience through personalized recommendations.
- Maintained knowledge of current promotions and products to effectively communicate benefits to customers.
- Trained new associates on sales techniques and store policies, fostering a supportive learning environment.
Lead Sales Associate
Bose
Gretna, NE
06.2014 - 01.2019
- Led team in achieving sales targets through strategic product placement and customer engagement techniques.
- Trained and mentored new sales associates, enhancing team performance and customer service skills.
- Facilitated training sessions on product knowledge, improving staff confidence in customer interactions.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Delivered excellent customer service for repeat business and referrals.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Education
High School Diploma -
Papillion La-Vista High School
Nebraska06-2012
Skills
- Customer service
- Team leadership
- Goal oriented
- Staff training and development
- Customer needs assessment
- Client relationship management
- Lead generation
Timeline
Driver
Roll Enterprises
01.2020 - Current
Sales Associate
Nebraska Furniture Mart
01.2019 - 01.2020
Lead Sales Associate
Bose
06.2014 - 01.2019
High School Diploma -
Papillion La-Vista High School