Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Donahue

New London,CT

Summary

Seasoned Industry professional with strong work ethic and ability to learn quickly. My focus has always been hospitality first and on the development of quality relationships.:.not just with every guest but every employee as well. Throughout the years I’ve gained invaluable knowledge from each position I’ve held; including but not limited to budgeting, recipe building, cost analysis, sales techniques, prioritization and execution of tasks, and making others comfortable when you are at your least comfortable. I look forward to bringing all I’ve learned to my next place of employment.

Overview

8
8
years of professional experience

Work History

General Manager

Coal Town Pizza and Public House
Franklin, Tennessee
04.2021 - 02.2026

• Led daily front-of-house operations for a high-volume full service restaurant with an average net revenue of $3.5 million/year

•Worked in tandem with my executive chef to curate seasonal menus and specials; as well as authoring bar menus and wine lists to complement the food.

• Delivered exceptional guest experiences by resolving issues promptly, anticipating customer needs, and maintaining a

welcoming atmosphere that drove repeat business and positive reviews.

• Trained, and supervised staff of 40+ employees with minimal turnover.

•managed inventory and introduced corrective action when necessary to mitigate cost over time.

• monitored schedules and payroll to remain within set budget

•maintained positive relationships with all vendors

General Manager

Front St Tavern
Franklin, Tennessee
07.2018 - 04.2021
  • Oversaw daily operations of restaurant and bar activities.
  • Managed staff scheduling to ensure optimal coverage and service.
  • Developed training programs for new employees on service standards.

• Authored multiple bar/food menus with consistent seasonal changes.

•cultivated and maintained a significant # of regulars early on and continued community outreach through them while in this role.

Education

Some College (No Degree) - History And Criminal Justice

Sacred Heart University
Fairfield, CT

Skills

  • Staff management
  • Inventory control and budgeting
  • Menu development with focus on fresh ingredients and seasonal changesboth food and drink
  • Vendor relations
  • Guest relations
  • Sales forecasting
  • Problem solving and conflict resolution
  • Proficient in multiple POS systems (Toast, Aloha, Micros)
  • Developing pars and standards for product and identifying/eliminating unnecessary elements

Timeline

General Manager

Coal Town Pizza and Public House
04.2021 - 02.2026

General Manager

Front St Tavern
07.2018 - 04.2021

Some College (No Degree) - History And Criminal Justice

Sacred Heart University
Ryan Donahue