
Seasoned Industry professional with strong work ethic and ability to learn quickly. My focus has always been hospitality first and on the development of quality relationships.:.not just with every guest but every employee as well. Throughout the years I’ve gained invaluable knowledge from each position I’ve held; including but not limited to budgeting, recipe building, cost analysis, sales techniques, prioritization and execution of tasks, and making others comfortable when you are at your least comfortable. I look forward to bringing all I’ve learned to my next place of employment.
• Led daily front-of-house operations for a high-volume full service restaurant with an average net revenue of $3.5 million/year
•Worked in tandem with my executive chef to curate seasonal menus and specials; as well as authoring bar menus and wine lists to complement the food.
• Delivered exceptional guest experiences by resolving issues promptly, anticipating customer needs, and maintaining a
welcoming atmosphere that drove repeat business and positive reviews.
• Trained, and supervised staff of 40+ employees with minimal turnover.
•managed inventory and introduced corrective action when necessary to mitigate cost over time.
• monitored schedules and payroll to remain within set budget
•maintained positive relationships with all vendors
• Authored multiple bar/food menus with consistent seasonal changes.
•cultivated and maintained a significant # of regulars early on and continued community outreach through them while in this role.