Ryan Elder
Southbury,CT
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendy's
Brookfield, CT
10.2024 - 05.2026
- Delivered exceptional customer service in a fast-paced environment by handling orders, resolving concerns, and personalizing interactions, increasing guest satisfaction and repeat business
- Managed high-volume transactions with accuracy across cash, credit, and debit while maintaining a balanced register and minimizing wait times
- Improved operational efficiency by multitasking, managing customer flow (including drive-thru), and preparing workstations ahead of peak hours
- Collaborated with team members to meet daily goals, support rush periods, and foster a positive, high-performing work environment
- Assisted in training and onboarding new employees, reinforcing procedures and contributing to improved team performance
- Maintained cleanliness. organization, and supported inventory tracking and cost control efforts
- Consistently exceeded performance expectations and received recognition for reliability, efficiency, and customer service excellence
Document Scanner
Wallingford Eye Care Center
Wallingford, CT
01.2024 - 05.2024
- Operated high-speed document scanning equipment for efficient processing of patient records
- Ensured accuracy of scanned documents by conducting thorough quality checks
- Organized and indexed digital files for easy retrieval and reference
Crew Member
McDonald's
Southbury, CT
05.2023 - 08.2023
- Managed high-volume transactions with accuracy across cash, credit, and debit while maintaining a balanced register and minimizing wait times
- Collaborated with team members to meet daily goals, support rush periods, and foster a positive, high-performing work environment
- Maintained cleanliness and organization while supporting inventory tracking and cost control efforts
Skills
- Customer service
- Attention to detail
- Verbal and written communication
- Point-of-sale (POS) systems & transactions
- Cash handling
- Inventory management (stocking, counts, monitoring)
- Organization and multitasking
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
Wendy's
10.2024 - 05.2026
Document Scanner
Wallingford Eye Care Center
01.2024 - 05.2024
Crew Member
McDonald's
05.2023 - 08.2023