Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Fletcher

New Smyrna Beach,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Hostess

The Garlic Restaurant
New Smyrna Beach, FL
06.2023 - Current
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Collected reservation information and communicated updates to guests via mobile device or in-person check-in.
  • Provided excellent customer service by addressing customer needs promptly.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Answered phones promptly to record and confirm reservations.
  • Handled cash payments and reconciled daily transactions accurately.

Welcome Desk Receptionist

Marine Discovery Center
New Smyrna Beach, FL
10.2021 - 08.2022
  • Maintained daily calendars and set appointments with customers.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery.
  • Stocked shelves with merchandise and ensured displays were attractive and inviting.
  • Assessed inventory levels regularly to ensure adequate supplies were available.
  • Established or identified prices of goods and services.
  • Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
12-2025

Associate of Arts -

Daytona State College
Daytona Beach, FL
05-2022

High School Diploma -

New Smyrna Beach High School
New Smyrna Beach, FL
05-2022

Skills

  • Guest Engagement
  • Customer Service
  • Payment Processing
  • Scheduling
  • Technical Support
  • Mail Handling
  • Multitasking and Prioritization
  • Document Management
  • Organization Skills

Timeline

Hostess

The Garlic Restaurant
06.2023 - Current

Welcome Desk Receptionist

Marine Discovery Center
10.2021 - 08.2022

Bachelor of Science - Psychology

University of Central Florida

Associate of Arts -

Daytona State College

High School Diploma -

New Smyrna Beach High School

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Ryan Fletcher