Ryan Harris
Russellville,AR
Summary
Dedicated leader with extensive experience in training and mentoring team members. Strong problem-solving and time management skills, ensuring safe and compliant store operations while fostering a culture of excellence and customer focus.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shift Leader
Walgreens
Russellville, AR
10.2014 - 03.2026
- Supervised daily store operations to ensure compliance with company policies.
- Trained and mentored new team members on customer service standards.
- Resolved customer inquiries and issues in a timely manner.
- Delegated tasks to employees while monitoring performance and compliance.
- Managed inventory levels and organized product displays for optimal visibility.
- Implemented promotional displays to increase customer engagement and sales.
- Monitored cash register operations to ensure accurate transaction processing.
- Conducted regular safety checks to maintain a secure shopping environment.
Customer Service Associate
Walgreens
Russellville, AR
08.2010 - 10.2014
- Educated customers on products, promotions, and loyalty programs, enhancing customer engagement and loyalty.
- Assisted customers with inquiries, returns, exchanges, and refunds, ensuring high levels of satisfaction.
- Handled cash transactions accurately while managing point-of-sale systems efficiently.
- Maintained store appearance by organizing merchandise displays and keeping areas neat.
- Resolved customer inquiries promptly through active listening and effective communication, improving overall customer experience.
- Developed strong client relationships via regular follow-ups and personalized service.
- Supported inventory management by restocking shelves and ensuring product availability.
- Performed additional duties to ensure compliance with policies and performance standards.
Overnight Stocker
Walmart
Russellville, Arkansas
08.2007 - 06.2010
- Stocked shelves with merchandise to optimize inventory levels and enhance product availability.
- Organized backroom areas for efficient access to products, improving restocking speed.
- Assisted customers in locating items throughout store effectively.
- Monitored product expiration dates, removing outdated items promptly.
- Executed planograms to maximize product visibility and improve customer shopping experience.
- Maintained cleanliness of work areas to meet store standards consistently.
- Removed products from boxes and displayed according to merchandising guidelines.
- Reported suspicious activity or theft immediately to supervisors.
Education
High School Diploma -
Russellville High School
Russellville, AR05-2005
Some College (No Degree) - Information Technology
Arkansas Tech University
Russellville, ARSkills
- Shift leadership
- Staff leadership
- Employee training
- Performance monitoring
- Inventory management
- Cash handling
- Safety compliance
- Customer engagement and service
- Visual merchandising
- Issue resolution
- Problem solving
- Team collaboration
- Time management
- Relationship management
Certification
Pharmacy Technician License
Timeline
Shift Leader
Walgreens
10.2014 - 03.2026
Customer Service Associate
Walgreens
08.2010 - 10.2014
Overnight Stocker
Walmart
08.2007 - 06.2010
High School Diploma -
Russellville High School
Some College (No Degree) - Information Technology
Arkansas Tech University