Ryan Whitehead
Scilla Coastal Italian
Plano,TX
1
Certification
11
years of professional experience
Collaborative hospitality leader with a talent for creating positive dining experiences through excellent communication and interpersonal skills. Demonstrates patience, empathy, and persuasiveness in ensuring both guest and staff satisfaction.
Work History
Server
2 Months- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Streamlined workflow processes to improve table turnover rates during peak hours.
- Implemented effective communication strategies among front-of-house team members.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
1 Year 4 Months- Gained loyal regulars by creating memorable experiences
- Solely performed all FOH opening duties
- Processed orders and payments through Toast POS
- Tended to large private party events in coordination with other servers
- Demonstrated extensive knowledge of food and cocktail menus
Server
5 Months- Tended to guests needs and desires in order to create enjoyable and memorable experiences.
- Encouraged teamwork among colleagues by leading by example and providing guidance when needed.
- Resolved customer complaints according to company policy while ensuring satisfaction at all times.
- Supervised and coordinated activities of dining room staff to ensure that patrons receive prompt and courteous service.
Assistant Manager
9 Months- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Accurately maintained and organized bar inventory.
- Ensured bar’s sanitation, organization, and proper function throughout shift.
- Balanced and maintained store’s registers and safe including FOH pay / tip outs.
- Managed the expo line in coordination with the head chef.
- Trained and mentored new team members in proper bar operations.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
Bartender / Server
1 Year- Prepared classic and signature cocktails.
- Maintained sanitation and organization of bar.
- Prepared and served hot or cold beverages, such as coffee, espresso drinks, or teas.
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff
- Monitored employee and patron activities to ensure liquor regulations are obeyed.
Production Manager
6 Years 4 Months- Managed a team of 10+ employees in the production department.
- Trained staff on safety procedures, quality standards, and equipment operation.
- Monitored inventory levels and maintained accurate records of stock.
- Investigated customer complaints related to production issues and developed corrective actions plans as needed.
- Developed innovative solutions to complex problems encountered during daily operations.
- Tracked and enforced quality control standards.
- Increased production and assets capacity, minimizing costs and maintaining quality standards.
Education
High School Diploma
Skills
Hospitality service expertise
Strong work ethic
Team leadership
Staff training and development
Certification
- Texas Food Handler CERTUS Jan 2025
- TABC Seller Training TABC Jan 2025
Timeline
Server
Scilla Coastal Italian
06.2026 - CurrentRead More
Server
Steve Fields
02.2025 - 06.2026Read More
Server
Goodwins
09.2024 - 02.2025Read More
Assistant Manager
Bankhead Brewing CO.
12.2023 - 09.2024Read More
Bartender / Server
True Food Kitchen
12.2022 - 12.2023Read More
Production Manager
Hirsch's Specialty Meats
10.2015 - 02.2022Read More
Spring Creek Academy
High School Diploma
Read More