Ryanne Nester
Mount Dora,FL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Manager
Imagit Inc.
Remote, USA
05.2021 - Current
- Enhanced customer satisfaction by promptly addressing and resolving service issues.
- Streamlined field operations for improved efficiency and reduced response times.
- Increased team productivity with effective scheduling and resource allocation.
- Implemented quality control measures to maintain high standards of service delivery.
- Collaborated with sales teams to identify new business opportunities and expand market reach.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Managed a team of technicians, providing support and guidance for professional development.
- Negotiated contracts with vendors, securing favorable terms that reduced overall operational expenses.
- Maintained up to 200 service calls in field activities at a single time.
Project Manager
Rush Order
Gilroy, CA
01.2020 - 12.2020
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Insurance Sales Agent
Aflac
Tempe, AZ
02.2019 - 10.2019
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Maximized revenue growth with proactive lead generation tactics and efficient time management skills.
Graphic Designer
AZCA Signs & Designs
Surprise, AZ
10.2018 - 02.2019
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Store Manager
MYO Pure Frozen Yogurt
Salinas, CA
07.2013 - 07.2018
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Education
Bachelor of Science - Graphic Design
California State University, Monterey Bay
Monterey, CA05.2018
Skills
- Scheduling Coordination
- Client Relationships
- Project Planning
- Productivity Improvement
- Vendor Sourcing
Certification
- Coursera: Google: Play It Safe: Manage Security Risks
- Coursera: Google: Foundations of Cybersecurity
- Coursera: Google: Connect & Protect: Networks and Network Security
- Coursera: Google: Tools of the Trade: Linus and SQL
- Coursera: Google: Assets, Threats, and Vulnerabilities
Projects
Regus Firewall Upgrade Project, 03/01/23 - 11/30/23, Imagit Inc,
Managed and scheduled 350+ Regus locations for a Firewall Upgrade. Coordinated with remote support, techs and the Regus centers to complete the upgrade., Collaborated with Regus management, Imagit procurement team, Imagit subcontractors, Dworkin remote support and IWG to complete all locations.
Timeline
Field Service Manager
Imagit Inc.
05.2021 - Current
Project Manager
Rush Order
01.2020 - 12.2020
Insurance Sales Agent
Aflac
02.2019 - 10.2019
Graphic Designer
AZCA Signs & Designs
10.2018 - 02.2019
Store Manager
MYO Pure Frozen Yogurt
07.2013 - 07.2018
Bachelor of Science - Graphic Design
California State University, Monterey Bay