Rylee Chapin
Mount Vision,NY
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Hardworking and passionate job seeker with strong skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
The Railroad Inn
09.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed reservations
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered phone system to respond to inquiries
- Entered and updated sensitive customer information during check-ins and room changes.
- Collected room deposits, fees, and payments.
Accounting Assistant
Baseball Hall Of Fame
06.2022 - 08.2022
- Maintained clean and organized files
- Processed payments and documents such as invoices, journal vouchers, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Waitress/Hostess
Hardball Cafe
06.2021 - 08.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Retail Clerk
Safe At Home - Baseball Stores
06.2021 - 08.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Helped customers complete purchases and locate items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Associate of Science - Criminal Justice
SUNY Oneonta
Oneonta, NYAssociate of Science - Criminal Justice
Herkimer County Community College
Herkimer, NY05.2024
High School Diploma -
Edmeston Central School
11 North St, Edmeston, NY 1333506.2022
Skills
- Scheduling
- Sorting and Labeling
- Time Management
- Customer Assistance
- Verbal and Written Communication
- Front Desk Operations
Timeline
Accounting Assistant
Baseball Hall Of Fame
06.2022 - 08.2022
Front Desk Receptionist
The Railroad Inn
09.2021 - Current
Waitress/Hostess
Hardball Cafe
06.2021 - 08.2021
Retail Clerk
Safe At Home - Baseball Stores
06.2021 - 08.2021
Associate of Science - Criminal Justice
SUNY Oneonta
Associate of Science - Criminal Justice
Herkimer County Community College
High School Diploma -
Edmeston Central School
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