Rylee Dillon
West Monroe,LA
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Raising Canes and Fluffie Puppie Mobile Grooming. Excelled in enhancing customer satisfaction and grooming quality, demonstrating exceptional problem-solving skills and a commitment to excellence. Skilled in maintaining high standards of cleanliness and fostering positive team environments. Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Raising Canes
08.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Grooming Technician
Fluffie Puppie Mobile Grooming
02.2022 - 08.2024
- Improved pet grooming quality by meticulously following breed-specific grooming techniques.
- Mastered diverse grooming techniques for various breeds, providing tailored services based on individual needs.
- Promoted a safe working environment by adhering to safety protocols and reporting hazards immediately.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Contributed to a harmonious workplace culture by actively participating in team meetings and offering constructive feedback suggestions.
- Handled difficult pets with patience and compassion, earning trust from both pets and their owners over time.
- Kept detailed records to track each pet''s progress and specific requirements, ensuring consistent quality across visits.
- Enhanced customer satisfaction through attentive listening and addressing individual pet needs.
- Collaborated with other team members to identify areas of improvement in the grooming process, implementing changes for better results.
Education
High School Diploma -
West Ouachita High School
West Monroe, LA05-2023
No Degree - Nursing
Louisiana Delta Community College
Monroe, LA08-2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
- Clear Communication
- Customer Engagement
- Flexible Schedule
- Integrity and Honesty
- Leadership Qualities
- Valid Driver's License
Languages
English
Timeline
Crew Member
Raising Canes
08.2024 - Current
Grooming Technician
Fluffie Puppie Mobile Grooming
02.2022 - 08.2024
High School Diploma -
West Ouachita High School
No Degree - Nursing
Louisiana Delta Community College
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