Rylee Rutherford
Deland ,FL
Summary
Dynamic Shift Leader at Rodeo Whip Ice Cream with a proven track record in enhancing order accuracy and customer satisfaction. Skilled in staff training and conflict resolution, I foster a positive work environment while ensuring compliance with safety protocols. Committed to delivering exceptional service and maintaining high cleanliness standards.
Overview
5
5
years of professional experience
Work History
Shift Leader
Rodeo Whip Ice Cream
DeLand, FL
10.2022 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new staff on ice cream preparation techniques and safety protocols.
- Monitored inventory levels, facilitating timely restocking of supplies to meet customer demand.
- Implemented process improvements that enhanced order accuracy and reduced service times.
- Resolved customer inquiries and complaints effectively, fostering a positive dining experience.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Caregiver
Renee Cromwell
DeLand, FL
02.2021 - 11.2022
- Assisted clients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated with family members to address concerns and provide updates on care progress.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
High School Diploma -
Homeschool
DeLand, FLCurrently Obtaining Associate of Arts -
Daytona State College
DeLand, FL2027
Skills
- Customer service
- Staff training
- Order accuracy
- Complaint resolution
- Safety compliance
- Cash handling
- Point of sale (POS) systems
- Workflow supervision
- Time management
- Team leadership
- Food safety protocols
- Communication skills
- Conflict resolution
- Cleanliness standards
- Positive attitude
- Team supervision
- Rules enforcement
Timeline
Shift Leader
Rodeo Whip Ice Cream
10.2022 - Current
Caregiver
Renee Cromwell
02.2021 - 11.2022
High School Diploma -
Homeschool
Currently Obtaining Associate of Arts -
Daytona State College