Rylie Cox
Austin,TX
Summary
Dynamic professional with a strong background in customer service and animal care, honed at County Line BBQ and Spicewood Springs Animal Hospital. Proven ability to manage customer flow and resolve inquiries effectively, while collaborating with teams to uphold high service standards. Skilled in animal care and maintaining a positive atmosphere.
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
County Line BBQ
Austin, Texas
12.2022 - 06.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations efficiently using restaurant management software.
- Assisted guests with inquiries, providing menu information and recommendations.
- Collaborated with team members to maintain high service standards throughout shifts.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Veterinary Assistant Intern
Spicewood Springs Animal Hospital
Austin, Texas
08.2023 - 05.2024
- Assisted veterinarians during examinations and treatments of various animals.
- Supported the veterinary team in administering medications and vaccinations to animals.
- Provided animal restraint for examinations and treatments.
- Observed surgeries while supporting minor tasks throughout procedures
- Maintained cleanliness in animal treatment areas and waiting rooms.
- Sterilized and prepared surgical instruments and equipment to ensure a safe and efficient operating environment.
Lifeguard
Waterloo Adventures
Austin, Texas
04.2022 - 09.2023
- Monitored swimming areas for safety and compliance with rules.
- Responded quickly to emergencies and provided first aid when necessary.
- Communicated effectively with team members during high-pressure situations.
Education
Bachelor of Science - Animal Science
Texas A&M University
College Station, TX05-2028
Skills
- Customer service and communication
- Animal care and veterinary procedures
- Data management
- Team collaboration
- Time management
- Customer flow management
Affiliations
- Delta Gamma sorority member and new member small group leader
- Texas A&M Pre-Veterinary Society member
- Volunteer at Aggieland Humane Society
Timeline
Veterinary Assistant Intern
Spicewood Springs Animal Hospital
08.2023 - 05.2024
Restaurant Hostess
County Line BBQ
12.2022 - 06.2025
Lifeguard
Waterloo Adventures
04.2022 - 09.2023
Bachelor of Science - Animal Science
Texas A&M University