Dynamic Sales Associate with proven success at Tutti Fruitti Frozen Yogurt, excelling in customer relationship management and efficient cash handling. Recognized for enhancing store appeal and fostering customer loyalty, while effectively training new staff. Skilled in time management and adept at resolving customer challenges to ensure satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Tutti Fruitti Frozen Yogurt
Long Beach, NY
07.2022 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.