Open To Work
Sabrina Jemtrud
Grand Forks Heating
Tempe,AZ
Work Preference
Job Search Status:
Open to workDesired Job Title
Administrative AssistantPayroll AssistantCustomer Service RepresentativeOffice CoordinatorReceptionistSummary
Detail-oriented administrative professional with 4 years of experience in office management and customer service. Expertise in streamlining operations, managing invoicing, and executing social media marketing strategies to boost brand engagement. Proficient in QuickBooks and Canva for effective record-keeping and content creation. Focused on providing strong support to management and fostering collaboration among team members. Authorized to work in the US for any employer
2
Languages
1
Certification
5
years of professional experience
3
years of post-secondary education
Work History
Administrative Assistant
4 Years 1 Month- Managed daily administrative operations, including invoicing, scheduling HVAC service calls, payroll, customer documentation, and general office support, ensuring smooth business functions. Utilized QuickBooks for billing and financial recordkeeping, maintained employee and company records, processed change orders and warranties, and organized reports and spreadsheets to streamline information flow. Coordinated technician assignments, accommodations, and travel arrangements, providing essential administrative and operational support to management and field staff.
- Managed scheduling and coordination of appointments for service technicians.
- Streamlined office procedures to enhance workflow efficiency and communication.
- Assisted in the preparation and maintenance of customer files and documentation.
Retail & Social Media Coordinator
2 Years 2 Months- Oversaw daily store operations, including opening and closing, customer service, sales, POS transactions, inventory, and merchandising, ensuring smooth functioning and customer satisfaction.
- Developed and implemented social media strategies to enhance brand awareness and engagement.
- Curated compelling content across multiple platforms, aligning with brand voice and target audience.
- Analyzed social media performance metrics to optimize campaigns and improve engagement rates.
Lifeguard (Seasonal)
3 Months- Provided professional lifeguard services at pool and aquatic facilities, ensuring the safety and well-being of members and guests. Monitored swimming areas, enforced safety rules, responded to emergencies, and maintained clean and safe aquatic environment. Completed training and maintained certifications in CPR and First Aid. Executed emergency response procedures during emergencies. Assisted patrons with inquiries, delivered customer service, supervised swimmers of all ages and abilities, conducted routine safety checks, and collaborated with staff to ensure safe and enjoyable experience for all guests.
- Monitored pool activities to ensure safety and adherence to regulations.
- Responded promptly to emergencies, administering first aid as needed.
- Conducted regular safety drills and equipment inspections for compliance.
Lifeguard (Seasonal)
1 Year 3 Months- Ensured safety and well-being of members, guests, and families as professional lifeguard at private country club pool. Monitored pool and surrounding areas, enforced safety rules, responded to emergencies, and maintained cleanliness of environment to enhance safety. Delivered friendly customer service, assisted members and guests with inquiries, supervised swimmers of all ages and abilities, and conducted routine safety checks to promote a secure swimming experience. Maintained current CPR and First Aid certifications and worked closely with country club staff to provide a safe, enjoyable, and professional pool experience.
- Monitored swimming areas to ensure safety and compliance with facility regulations.
- Responded promptly to emergency situations, administering first aid and CPR as needed.
- Conducted regular safety drills to maintain preparedness among staff and patrons.
Education
Bachelor of Science - Marketing
High school diploma
Skills
Office administration
Invoicing procedures
Data entry
Document management
Technical proficiency
Digital communication
Teamwork and collaboration
Customer service
Accomplishments
- Completed payroll for staff of 22 direct reports.
- Grew the business's Instagram following to 10k in 3 months
Certification
TIPS, August 2026 to August 2031
Additional information
References:
- David Krogfoss- President - Grand Forks Heating - 701-746-8838
- Brittani Huseth- Owner - Drift Clothing Co. - 701-200-3728
- Megan Erelt- Store Manager - Drift Clothing Co. - 701-371-2155
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Portuguese
Elementary
Timeline
Retail & Social Media Coordinator
Drift Clothing Co.
03.2024 - 05.2026
North Dakota State University
Bachelor of Science from Marketing
08.2023 - Current
Lifeguard (Seasonal)
Fargo Parks District
05.2023 - 08.2023
Administrative Assistant
Grand Forks Heating
07.2022 - 08.2026
Lifeguard (Seasonal)
Grand Forks Country Club
05.2021 - 08.2022
East Grand Forks Senior High School
High school diploma