Sabrina Johnson
Houston,TX
Summary
As an accomplished Senior Administrative Assistant at Texas Children's Hospital, With a proven track record of enhancing team productivity and streamlining operations. My proficiency in Microsoft Office and executive support, along with exceptional organizational abilities and a detail-oriented approach, has allowed me to excel in project coordination and confidential information management, significantly improving office efficiency and stakeholder satisfaction.
Overview
28
28
years of professional experience
Work History
Senior Administrative Assistant
Texas Children's Hospital
04.2020 - Current
- Administrative Support Schedule Coordination
- Budget Management- Saved 50% of Operational Supply cost for C-Suite.
- Improved team productivity by coordinating senior executives' schedules, meetings, and travel arrangements.
- Adaptability and Creative Problem-Solving.
- Discretion and Professionalism.
Administrative Assistant
Texas Children's Hospital, The Woodlands
03.2015 - 04.2020
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ambulatory Service Representative II
Texas Children's Hospital, TMC/The Woodlands
11.2010 - 03.2015
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- We verified patient insurance eligibility and benefits.
- It increased front office efficiency by organizing supplies, maintaining clean workspaces, and monitoring inventory levels.
- Verified patient insurance eligibility and benefits.
Unit Clerical Assistant
Texas Children Hospital, TMC
08.2000 - 11.2010
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Interacted with customers by phone, email, or in person to provide information.
Patient Care Assistant
Texas Children's Hospital, TMC
02.1997 - 02.2000
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as medical or nursing staff directed.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Education
Bachelor's of Science Healthcare Administration - Business-Healthcare Administration
Western Governor's University
Salt Lake City, UT01.2025
Associate of Arts -
Lone Star College
Houston, TX05.2017
High School Diploma -
M.B. Smiley High School
Houston05.1984
Skills
- Proficient in Microsoft Office
- Executive Support experience
- Schedule Management Stewardship
- Relationship Building
- Critical Thinking
- Team Lead -Administrative Support
- Confidentiality and Discretion
- Vendor Relations Management
- Expert Time Management
- Budget and Reporting
- Expense Reporting (Voyager)
- Travel Coordination (Concur)
Affiliations
- Candlelighters for Families effected by pediatric childhood cancer
- Loving Word Fellowship Church
Community Volunteering
Volunteer with Candlelighters
Texas Children's The Woodlands Community events
Periwinkle Foundation
Timeline
Senior Administrative Assistant
Texas Children's Hospital
04.2020 - Current
Administrative Assistant
Texas Children's Hospital, The Woodlands
03.2015 - 04.2020
Ambulatory Service Representative II
Texas Children's Hospital, TMC/The Woodlands
11.2010 - 03.2015
Unit Clerical Assistant
Texas Children Hospital, TMC
08.2000 - 11.2010
Patient Care Assistant
Texas Children's Hospital, TMC
02.1997 - 02.2000
Bachelor's of Science Healthcare Administration - Business-Healthcare Administration
Western Governor's University
Associate of Arts -
Lone Star College
High School Diploma -
M.B. Smiley High School