Sabrina Miranda
Dallas
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
10
10
years of professional experience
Work History
Shift Leader
Murphy USA Gas Station
Dallas
10.2025 - Current
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new employees on customer service and safety protocols.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted customers with inquiries and resolved issues promptly and effectively.
- Resolved customer complaints promptly and professionally.
- Implemented cash handling procedures to maintain accuracy during transactions.
- Monitored inventory levels and restocked supplies regularly.
- Ensured cleanliness and organization of the store and fueling areas for safety standards.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Package Handler
FedEx
Irving
09.2019 - 07.2021
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted incoming packages for efficient distribution across delivery routes.
- Operated material handling equipment to move packages within the facility.
- Assisted in loading delivery trucks with prepared packages.
- Inspected packages for damages and reported issues to supervisors promptly.
- Stacked boxes onto pallets in an efficient manner.
- Maintained a clean and organized workspace to ensure safety standards.
Sales Associate
El corral western boots
Dallas
07.2018 - 09.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting western boots and accessories.
- Helped customers find specific products, answered questions, and offered product advice.
- Responded to customer inquiries and provided product information.
- Handled customer complaints in a professional manner.
- Handled customer returns and exchanges professionally.
- Maintained product displays and ensured store cleanliness.
- Stocked shelves and organized merchandise for easy access.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Warehouse Worker
Rudy’s tortillas
Carrollton
07.2016 - 06.2017
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Packaged products for shipment according to company standards.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
Thomas Jefferson High School
Dallas , TxSkills
- Customer service
- Cash handling
- Inventory management
- Employee training
- Team leadership
- Motivating teams
Languages
English
Professional
Spanish
Full Professional
Timeline
Shift Leader
Murphy USA Gas Station
10.2025 - Current
Package Handler
FedEx
09.2019 - 07.2021
Sales Associate
El corral western boots
07.2018 - 09.2019
Warehouse Worker
Rudy’s tortillas
07.2016 - 06.2017
Thomas Jefferson High School