Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Sousa

East Providence,RI

Summary

Dynamic Crew Member with proven customer service and teamwork skills, honed at Dunkin' Donuts. Excelled in engaging customers, enhancing satisfaction, and maintaining a pristine environment. Demonstrated expertise in cash handling and effective communication, contributing to a significant improvement in service efficiency and team collaboration.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin' Donuts
05.2022 - 06.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked front counter and other areas.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

GED -

EBCAP
East Providence, RI

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Self-discipline
  • Integrity and Honesty

Timeline

Crew Member

Dunkin' Donuts
05.2022 - 06.2024

GED -

EBCAP

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Sabrina Sousa