Sabrina Whitfield
Columbia,SC
Summary
Dynamic General Manager with a proven track record at Pitt Stop Convenience Stores, excelling in strategic growth and team development. Expert in sales and customer relationship management, I foster loyalty and drive performance through effective training and operational strategies. Adept at budget management and analytical decision-making, I consistently achieve business objectives.
Overview
7
7
years of professional experience
Work History
General Manager
Pitt Stop Convenience Stores
07.2023 - Current
- Drove business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and vendor contracts.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Insurance Sales Associate
State Farm
02.2021 - 07.2023
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
Retail Sales Associate
T-Mobile
11.2019 - 02.2021
- Answered questions about plain policies and addressed customer concerns regarding devices.
- Helped customers complete activations and upgrades, troubleshooting devices, and porting numbers.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Shift Lead
Goodwill Inc
10.2018 - 11.2019
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Sorted and determined pricing for donated items.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Associate Of Business Administration - Entrepreneurship
Midlands Technical College
West Columbia, SCAirport High School
West Columbia, SC2015
Skills
- Sales
- Advertising and marketing
- Verbal and written communication
- Performance evaluations
- Networking
- Analytical skills
- Customer relationship management
- Staffing
- Team training and development
- Team building
- Purchasing
Timeline
General Manager
Pitt Stop Convenience Stores
07.2023 - Current
Insurance Sales Associate
State Farm
02.2021 - 07.2023
Retail Sales Associate
T-Mobile
11.2019 - 02.2021
Shift Lead
Goodwill Inc
10.2018 - 11.2019
Associate Of Business Administration - Entrepreneurship
Midlands Technical College
Airport High School
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