Sadè Long
Brooklyn,NY
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Kent Building Security. Successfully managed front desk operations while ensuring guest satisfaction and safety. As a Youth Advocate, effectively collaborated with teams to create impactful intervention plans, demonstrating adaptability and problem-solving abilities in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Concierge
Kent Building Security
Manhattan, NY
06.2021 - 12.2024
- Delivered exceptional guest service by responding promptly to inquiries and requests.
- Coordinated with security teams to ensure safety protocols were followed consistently.
- Managed front desk operations, maintaining a welcoming environment for all visitors.
- Assisted in resolving guest complaints, ensuring positive experiences and satisfactory outcomes.
Youth Advocate
The Child Center of NY
Far Rockaway, NY
01.2018 - 03.2020
- Advocated for youth in crisis, providing emotional support and resources.
- Collaborated with multidisciplinary teams to develop personalized intervention plans.
- Facilitated workshops to enhance life skills and promote positive relationships.
- Monitored progress of youth participants, adjusting strategies as needed for effectiveness.
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
Timeline
Concierge
Kent Building Security
06.2021 - 12.2024
Youth Advocate
The Child Center of NY
01.2018 - 03.2020