Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sade Williams

West Lafayette,IN

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Motivated lifeguard with abilities and knowledge in preventing critical incidents around water sports and leisure activities. Trained in basic and advanced safety and emergency response techniques. Strong interpersonal and multitasking abilities.

Positive and upbeat hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

6
6
years of professional experience

Work History

Server

Howard Park Public House
South Bend, IN
06.2024 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Crew Team Member

Five Guys
West Lafayette, IN
10.2023 - 04.2024
  • Greeted customers in a friendly manner upon entering the store.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Performed store opening and closing procedures as directed by management team.
  • Answered customer questions regarding product features, pricing, availability.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Prepared, dressed, and packaged food in accordance with company standards to ensure proper quality and presentation.

HR Receptionist

Dexter Axle
Elkhart, IN
05.2023 - 08.2023
  • Generated reports related to attendance records, vacation time tracking, and other HR metrics.
  • Handled sensitive personnel files with discretion and confidentiality.
  • Provided clerical support including photocopying, filing, scanning documents, and data entry.
  • Greeted and welcomed visitors to the Human Resources department and general facility.
  • Assisted with payroll inquiries from employees regarding pay stubs or discrepancies.
  • Assisted with incoming phone calls, emails, and mail correspondence.
  • Compiled reports related to personnel activities such as attendance tracking and disciplinary actions.

Hostess

Parisi's Ristorante Italiano
South Bend, IN
01.2022 - 06.2023
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Performed many cleaning duties, such as wiping down tables or sweeping floors.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared portions of to-go orders, including all desserts and salads.

Head Lifeguard

Swanson Highlands Pool
South Bend, IN
05.2019 - 08.2022
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Managed inventory of supplies used in aquatic facility operations.
  • Assisted with planning and implementation of special events held at the aquatic facility.
  • Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
  • Conducted daily chemical tests on water quality and temperature to ensure safe swimming conditions.

Sales Associate

Aerie By American Eagle
Mishawaka, IN
08.2020 - 12.2021
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Collected payments and provided accurate change.

Education

High School Diploma -

John Adams High School
South Bend
05.2022

Some College (No Degree) - Psychology

Purdue University
West Lafayette, IN

Skills

  • Order Management
  • Guest Engagement
  • POS Operation
  • Communication Management
  • Compensation/Payroll
  • Administrative Skills
  • Scheduling
  • Emergency Response
  • Pool Operations
  • Product Sales
  • Exceptional Customer Service
  • Server Support
  • Safe Food Handling

Affiliations

  • Volunteer Chair, Purdue Black Student Union
  • Volunteering, Food Banks
  • Fundraising

Timeline

Server

Howard Park Public House
06.2024 - Current

Crew Team Member

Five Guys
10.2023 - 04.2024

HR Receptionist

Dexter Axle
05.2023 - 08.2023

Hostess

Parisi's Ristorante Italiano
01.2022 - 06.2023

Sales Associate

Aerie By American Eagle
08.2020 - 12.2021

Head Lifeguard

Swanson Highlands Pool
05.2019 - 08.2022

High School Diploma -

John Adams High School

Some College (No Degree) - Psychology

Purdue University

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Sade Williams