Sadie Byrd
La Crema
Cloverdale,CA
2
years of professional experience
Detail-oriented concierge with experience coordinating guest reservations, supporting winery events, and delivering exceptional customer experiences. Skilled in scheduling, event preparation, client communication, and managing multiple priorities in fast-paced environments. Passionate about creating seamless, memorable events through strong organization, collaboration, and attention to detail.
Work History
Concierge
1 Year 6 Months- Coordinated guest reservations and managed a high-volume phone and email inbox, ensuring accurate scheduling and exceptional customer service.
- Managed reservation phone calls and email inquiries, coordinating tasting appointments and providing personalized recommendations based on guests' preferences.
- Created hand-lettered chalkboard signage and decorative displays for winery events, promotions, and seasonal experiences.
- Supported special events by preparing décor, coordinating guest-facing details, and enhancing the overall winery atmosphere.
- Responded promptly and professionally to guest inquiries, resolving questions and accommodating special requests whenever possible.
Education
Bachelor of Science - Psychology
Skills
Team Collaboration
Scheduling & Coordination
Client Relations
Tock - Reservation Management System
Timeline
Concierge
La Crema
02.2025 - CurrentRead More
Southern Oregon University
Bachelor of Science from Psychology
Read More