Sadie Cederberg-Gundersen
Saint Paul,MN
Summary
Sadie Cederberg-Gundersen (She/Her)
St. Paul MN | 612-483-9487 | kaigundersen@comcast.net
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
One Call Concepts
03.2023 - Current
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Sales Associate
The Walt Disney Company
10.2019 - 01.2020
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
Summer Camp Counselor
St. Paul Jewish Community Center
06.2013 - 08.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Coordinated and led group activities for campers and counselors.
- Cared for 12-15 Children ages 6-9
- Supported children by actively listening and offering encouragement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Was charged with safely cleaning up biohazard spills
After School Care Assistant
St. Paul Jewish Community Center
08.2018 - 06.2019
- Monitored children's play activities to verify safety and wellness.
- Established and maintained safe play environment for children.
- Enforced rules to teach good manners and maintain safe environment.
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
- Cared for 25-30 children ages 5 to 11.
Education
Some College (No Degree) -
Augsburg University
Minneapolis, MNSome College (No Degree) -
Montana State University - Bozeman
Bozeman, MTHigh School Diploma -
Minnehaha Academy
Minneapolis, MN06.2017
Skills
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Verbal and Written Communication
- Policy and Procedure Adherence
- Safety Guidelines and Procedures
- Team Leadership
- First Aid and CPR (certification currently expired)
Timeline
Customer Service Representative
One Call Concepts
03.2023 - Current
Sales Associate
The Walt Disney Company
10.2019 - 01.2020
After School Care Assistant
St. Paul Jewish Community Center
08.2018 - 06.2019
Summer Camp Counselor
St. Paul Jewish Community Center
06.2013 - 08.2019
Some College (No Degree) -
Augsburg University
Some College (No Degree) -
Montana State University - Bozeman
High School Diploma -
Minnehaha Academy
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