Summary
Overview
Work History
Education
Skills
Timeline
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Sahara Trask

Atlanta,,GA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience

Work History

Hostess

OZIO Restaurant & Lounge
06.2022 - 08.2022
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.


Server

Johnny Rockets
10.2019 - 03.2020
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Hostess

The Avenue
09.2018 - 09.2019
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

Bachelor of Arts - Psychology

Spelman College
Atlanta, GA
05.2024

Skills

  • Billing and Payment Processing
  • Guest Satisfaction
  • High-Volume Dining
  • Microsoft Office Suite
  • Google Suite
  • Website Development

Timeline

Hostess

OZIO Restaurant & Lounge
06.2022 - 08.2022

Server

Johnny Rockets
10.2019 - 03.2020

Hostess

The Avenue
09.2018 - 09.2019

Bachelor of Arts - Psychology

Spelman College

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Sahara Trask