Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saige Morris

Easton,PA

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Allied Chiropractic Center
Easton, PA
06.2022 - 06.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash and card transactions accurately.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Scheduled appointments for clients and visitors.
  • Entered patient codes from doctors.
  • Billed insurance company/sent claims

Cashier

Lowes Home Improvment
Phillipsburg, NJ
06.2021 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Cashier

CVS Pharmacy
Easton, PA
11.2020 - 06.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Scanned items and checked pricing on cash register for accuracy.

Cashier

Easton Food Market
Easton, PA
06.2019 - 11.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained a positive relationship with coworkers.
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations and product information.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.

Education

High School Diploma -

Easton Area High School
Easton, PA
06-2021

Skills

  • Correspondence typing
  • File Management
  • Mail distribution
  • Inventory Control
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Tech-Savvy
  • Office Administration
  • Front Office Management
  • Cash Handling
  • Appointment confirmation
  • Customer Service
  • Listening Skills
  • Scheduling appointments
  • Issue handling
  • Administrative Skills
  • Telephone Etiquette
  • Cash Register Operation
  • Cleaning and sanitizing
  • ID Verification
  • POS Systems
  • Customer Assistance
  • Data Entry

Timeline

Front Desk Receptionist

Allied Chiropractic Center
06.2022 - 06.2024

Cashier

Lowes Home Improvment
06.2021 - 06.2022

Cashier

CVS Pharmacy
11.2020 - 06.2021

Cashier

Easton Food Market
06.2019 - 11.2020

High School Diploma -

Easton Area High School

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Saige Morris