Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Saiki Sato

Morrow,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Office Representative

State Farm
Morrow, GA
06.2024 - Current
  • Answered incoming calls and directed them to the appropriate personnel.
  • Provided customer service support by responding to inquiries, resolving complaints, and processing orders.
  • Prepared correspondence such as memos, emails, letters, and faxes for internal use or external distribution.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Maintained confidentiality of sensitive information and documents.

Hostess/Server/Assistant Food Runner

Sri Thai
Duluth, GA
08.2023 - 06.2024
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Assisted servers in bussing tables when needed during busy periods.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Boba Barista/Barista/Customer Service Cashier

7 Leaves
Duluth, GA
12.2022 - 05.2023
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Suggested new flavors or combinations of flavors to customers based on their preferences.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Communicated effectively with team members regarding work schedules and customer needs.

Barista/Retail Cashier

Royal Tea
Duluth, GA
09.2020 - 06.2022
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained calm demeanor during high-volume periods and special events.

Education

High School Diploma -

Norcross High School
Norcross, GA

Skills

  • Customer Service
  • Document Management
  • Call handling
  • Mail handling
  • Dedicated Team Player
  • Payment Processing

Languages

Japanese
Native/ Bilingual

Interests

  • JDM and GDM Cars
  • Automotive mechanics

Timeline

Office Representative

State Farm
06.2024 - Current

Hostess/Server/Assistant Food Runner

Sri Thai
08.2023 - 06.2024

Boba Barista/Barista/Customer Service Cashier

7 Leaves
12.2022 - 05.2023

Barista/Retail Cashier

Royal Tea
09.2020 - 06.2022

High School Diploma -

Norcross High School

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Saiki Sato