Salina Mendoza
Rancho Cucamonga,CA
Summary
Hardworking Sales Associate delivering great service and expertly handling high volumes of merchandise in bustling retail settings. History of increasing customer purchases through promotional upselling and personalized product recommendations on related items. Leverages talents to increase co-worker confidence, team cohesion, and overall group productivity.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
Macy's
09.2021 - Current
- Welcomed guests and offered quick assistance to handle diverse needs
- Engaged customers and built connections to drive long-term sales
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
- Interacted professionally with customers, informing individuals of sales promotions and driving product interest.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Device Tracking Specialist
Portford Solution's Group, Inc
11.2007 - 01.2022
- Scanned incoming materials to determine optimal classification and current file destination
- Stayed current on Pharmaceutical industry regulations to help keep company records in compliance with FDA
- Verified information carefully and assigned proper classifications to eliminate errors
- Managed daily data entry tasks in high-volume environment
- Reviewed and corrected completed work to support database accuracy
- Compiled, sorted and verified the original documents prior to data entry.
Education
Administrative Assistance And Secretarial Science
Clerical Assistance Certificate - Computer Information Technology Science
Skills
- Guest relations
- Multitasking
- Inbound and outbound calling
- Database entry
- Telephone reception
- Document scanning
- Paperwork Processing
- Product Knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Customer Service Representative - Macy's
09.2021 - Current
Device Tracking Specialist - Portford Solution's Group, Inc
11.2007 - 01.2022
Mt San Antonio College - , Administrative Assistance And Secretarial Science
San Bernardino Valley College - Clerical Assistance Certificate, Computer Information Technology Science
Similar Profiles
Jason FigueroaJason Figueroa
Sales Associate at Macy'sSales Associate at Macy's
Nezver MusliNezver Musli
Fragrance Vendor at Macy'sFragrance Vendor at Macy's
Katayoun ZandKatayoun Zand
Retail Sales Associate at Macy'sRetail Sales Associate at Macy's
KIANNA L SANCHEZKIANNA L SANCHEZ
Lancôme Beauty Advisor at Macy'sLancôme Beauty Advisor at Macy's
Sherry MirandaSherry Miranda
Call Center Representative at TWC Ontario Call CenterCall Center Representative at TWC Ontario Call Center