Summary
Overview
Work History
Education
Skills
Timeline
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Sally Poelman

Mesa,AZ

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Shift Lead

Clever Ramen
Scottsdale, AZ
02.2023 - 06.2024
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Assisted in the training of new employees.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Completed opening and closing duties to facilitate business operations.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Identified opportunities for upselling additional products or services to current customers.

Team Ambassador

Salad And Go
Mesa, AZ
12.2022 - 02.2023
  • Demonstrated strong customer service skills by responding to customer inquiries and complaints in a timely manner.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Greeted customers promptly and responded to questions.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Design Intern

Gen Z Publishing
Morganville, NJ
08.2021 - 01.2022
  • Produced high-quality visuals for print and online use.
  • Implemented changes according to client specifications.
  • Worked closely with the art director to ensure consistency across all projects.
  • Managed multiple design projects simultaneously while meeting tight deadlines.
  • Edited photos using Adobe Photoshop and Illustrator software.

Education

Bachelor of Arts - Illustration

California State University - Long Beach
Long Beach, CA
05-2021

Associate of Arts - Studio Arts

Long Beach City College
Long Beach, CA
08-2018

Skills

  • Guest service
  • Employee Training
  • Customer service focus
  • Sales and Upselling
  • Quality Inspections
  • Problem-Solving
  • POS System Operation
  • Team Supervision
  • Policy and Procedure Enforcement
  • Cash Handling

Timeline

Shift Lead

Clever Ramen
02.2023 - 06.2024

Team Ambassador

Salad And Go
12.2022 - 02.2023

Design Intern

Gen Z Publishing
08.2021 - 01.2022

Bachelor of Arts - Illustration

California State University - Long Beach

Associate of Arts - Studio Arts

Long Beach City College

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Sally Poelman