Salma Nassiri
Calabasas,CA
Summary
Current student at CSU- Northridge.Hard-working, dedicated, Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
The Pediatric Group Of Southern Ca
Tarzana, CA
03.2023 - Current
- Answered phones promptly and directed calls appropriately.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Server and Cashier
Furnsaj Bakery & Restaurant
Calabasas, CA
10.2022 - 03.2023
- Provide excellent customer services
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders.
Receptionist/Membership Services
Flex Gym
Woodland Hills, CA
02.2022 - 10.2022
- Marketed and sold memberships, add-on services, and nutritional supplement lines
- Kept current records of staff member's availability
- Scheduled personal training sessions and maintained/updated appointment calendars
- Opened and closed the gym
- Cleaned and sterilized the equipment multiple times throughout the shift
- Greeted customers as soon as they came in the door.
Front Desk Receptionist
Calabasas Country Club
Calabasas, CA
06.2021 - 02.2022
- Monitored incoming calls with a pleasant and professional voice
- Maintained a tidy reception area and cleanliness of all gym equipment
- Ensured front desk was well attended at all times
- Assisted the Duty Manager in maintaining the gym.
Senior Sales Representative
Journeys
Woodland Hills, CA
10.2019 - 02.2022
- Established personal connections with customers, exceeding customer service expectations
- Maintained an average of $1200 in client sales each month.
Education
High School Diploma -
El Camino Real Highschool
06-2021
Bachelor of Arts -
California State University - Los Angeles
Los Angeles, CASkills
- Customer service
- Communication skills
- Computer literacy
- Time management
- Dependability
- Ability to work under pressure
- HIPAA Compliance
Timeline
Medical Receptionist
The Pediatric Group Of Southern Ca
03.2023 - Current
Server and Cashier
Furnsaj Bakery & Restaurant
10.2022 - 03.2023
Receptionist/Membership Services
Flex Gym
02.2022 - 10.2022
Front Desk Receptionist
Calabasas Country Club
06.2021 - 02.2022
Senior Sales Representative
Journeys
10.2019 - 02.2022
High School Diploma -
El Camino Real Highschool
Bachelor of Arts -
California State University - Los Angeles
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