Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Salvador Hernanadez

Houston

Summary

Proven leader and skilled welder, adept in inventory management and customer relations, enhanced Home Depot's garden department performance through innovative strategies and expert knowledge. Excelled in staff supervision at Lowes, boosting team efficiency and customer satisfaction. Demonstrates exceptional problem-solving and leadership, fostering significant improvements in workplace safety and sales outcomes.

Overview

9
9
years of professional experience

Work History

Department Supervisor

Lowes Home Improvment
02.2022 - Current
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
  • Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
  • Built and designed large displays weekly to promote specific products.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Welding Technician

Tulsa Job Corps Center
02.2019 - 02.2022
  • Measured and accurately cut pieces for joining and fabrication work.
  • Maintained tools and equipment for welding team.
  • Performed various welding techniques such as MIG, TIG, and stick welding to accomplish diverse tasks across multiple projects.
  • Fabricated and welded aluminum, stainless steel and mild steel to form parts used in production processes.

Garden Department Lead

Home Depot
06.2016 - 03.2019
  • Increased customer satisfaction with personalized gardening consultations tailored to individual needs and preferences.
  • Collaborated with management to develop innovative strategies for improving overall department performance and profitability.
  • Maintained up-to-date knowledge of industry trends by attending conferences and seminars related to horticulture practices.
  • Improved communication between team members through regular meetings and feedback sessions, promoting a positive work culture.
  • Organized special events such as workshops and demonstrations, enhancing community involvement and raising brand awareness.
  • Provided expert knowledge on various plant species, offering guidance to customers on proper care and maintenance practices.
  • Established an organized system for tracking product information sheets allowing customers easy access to plant care instructions.
  • Managed daily operations within the garden department, delegating tasks efficiently among team members while overseeing their progress.

Education

Highschool -

Heights High School
Houston, TX

Skills

  • Customer service
  • Problem resolution
  • Workplace safety
  • Problem-solving
  • Customer relations
  • Time management
  • Leadership skills
  • Staff supervision
  • Inventory management
  • Sales strategies

Languages

Spanish
Professional Working

Timeline

Department Supervisor

Lowes Home Improvment
02.2022 - Current

Welding Technician

Tulsa Job Corps Center
02.2019 - 02.2022

Garden Department Lead

Home Depot
06.2016 - 03.2019

Highschool -

Heights High School
Salvador Hernanadez