Amelia DeFulio
Kalamazoo
Summary
Dependable cashier and crew member with nearly three years of work experience in food service and excellent customer service skills. Contributes to team success through a positive attitude and a problem solving mindset. Committed to delivering a top tier performance with high productivity and efficient task completion. Consistently recognized for proficient skills in multitasking, working under pressure, and learning new things quickly. Outgoing, hardworking, and motivated prospective employee.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Kalamazoo
07.2023 - Current
- Received and entered orders accurately and efficiently.
- Processed cash and credit card payments, promptly returning change to customers.
- Prepared beverages, including coffees, smoothies, and milkshakes, in alignment with company standards.
- Packaged and presented orders to guests within expected service times.
- Provided outstanding customer service and resolved customer complaints in a professional manner.
- Restocked supplies to support continuous service during peak hours.
- Assisted in training new crew members on work protocol.
- Completed any assigned tasks quickly and effectively.
- Maintained an organized work area to maximize productivity.
- Followed health regulations to ensure food safety and hygiene standards.
- Cleaned the restaurant area by sweeping the floors, wiping the tables, and emptying the trash.
Education
High School Diploma -
Kalamazoo Central High School
05-2027
Skills
- Customer service
- Time management
- Order taking
- Conflict resolution
- Multitasking and organization
- Attention to detail
- Cash handling
- Quick learning
- Team collaboration
- Resilience and persistence
Languages
English
Native/ Bilingual
Spanish
Limited
French
Limited
Timeline
Crew Member
McDonald's
07.2023 - Current
High School Diploma -
Kalamazoo Central High School