Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Sales Consultant
SJA Consulting
New York, NY
01.2025 - Current
Drove operational excellence by leveraging predictive analytics and revenue optimization strategies to scale business performance, partnered with organizations to modernize sales funnels through enhanced forecasting, utilized data-driven coaching and human capital development to mentor high-performing teams, fostered a culture of leadership and professional accountability, implemented hyper-personalized client engagement strategies to cultivate long-term loyalty, blended sophisticated brand storytelling with precision service delivery to amplify brand heritage, and streamlined fiscal oversight and resource allocation to maximize ROI and support sustainable growth.
Provided expert advice to consulting clients about available service options and their alignment with client needs.
Conducted discovery calls and follow-up meetings to identify specific needs of clients.
Sales Executive & Gallery Manager
Hedley Galleries
Porto Cervo
01.2025 - 01.2025
Scaled high-performing teams through data-driven supervision and instructional leadership, enhancing team effectiveness, welcome and engage high-priority stakeholders with a sophisticated professional presence, cultivate relationship intelligence with collectors and high-net-worth individuals to drive long-term loyalty, implement automated follow-up cadences to nurture prospects and incentivize repeat business, optimize the CRM database by maintaining real-time client preferences and behavioral insights, coordinate cross-functional reception logistics with strategic venues to amplify brand visibility, streamline financial operations through the preparation of precise sales documentation, and serve as a brand steward by representing the gallery's core values with unwavering discretion and elegance
Showcased pieces to visitors using Hedley Galleries product knowledge.
Provided guidance to collectors on artwork selections at Hedley Galleries.
Established rapport with clients for private sales and gallery visits.
Presented exhibition pieces using Hedley Galleries product knowledge.
Director of Event Sales, 1 Michelin Star
Cafe Boulund, Maison Barnes
New York, NY
01.2024 - 01.2025
Achieve consistent revenue optimization through predictive modeling to reach monthly sales goals and meet quarterly budgets, forecasting to anticipate performance trends and set aggressive sales targets, secure high-value event bookings with legally binding contracts, scale high-performing teams through data-driven coaching, management, and mentorship, utilize performance analytics to track team output and deliver timely feedback for continuous improvement, manage high-velocity lead inquiries with immediate responsiveness, coordinate complex event logistics with precision execution, lead cross-functional weekly banquet meetings to ensure operational alignment, negotiate strategic pricing structures to enhance revenue potential and secure competitive advantages, monitor sales velocity via weekly pace reports, maintain a sophisticated professional presence as a brand steward, deliver an unrivaled level of guest satisfaction, collaborate with marketing on omnichannel promotional events, cultivate relationship intelligence with high-value clients to ensure hyper-personalized service and long-term loyalty, lead with a client-centric approach emphasizing brand heritage and storytelling, and master budgetary forecasting to ensure long-term fiscal health
Managed front-of-house service to enhance guest experience and operational efficiency. at Maison Barnes fine dining restaurant
Organized reservations and seating arrangements for Café Boulud to optimize guest flow., seating plans, and guest arrivals for Café Boulud
Led service teams across dining room, bar, and private events to ensure high-quality service. across dining room, bar, and private events
Director of Events & Sales Marketing
Halcyon Brasserie
Montclair, New Jersey
01.2022 - 01.2024
Curated monthly marketing initiatives to enhance brand engagement, delegated front of house operations through effective team leadership, oversaw end-to-end event logistics and workflows, provided performance feedback, constructed floor plans and menu assets, exceeded monthly sales targets, designed seasonal marketing campaigns to optimize revenue, coordinated logistics with vendors for seamless execution, and maintained detailed event specifications.
Curate strategic monthly marketing initiatives to drive brand engagement, monitor and delegate front of house operations through high-impact team leadership, facilitate the preparation of precision banquet event orders, oversee end-to-end event logistics and operational workflows while providing data-driven performance feedback, construct bespoke floor plans and curated menu assets, achieve monthly sales targets while consistently exceeding yearly fiscal benchmarks, design seasonal marketing campaigns to maximize seasonal revenue, coordinate cross-functional logistics with outside vendors to ensure seamless execution, and maintain a comprehensive record of all event specifications with meticulous detail and professional proficiency.
Coordinated client consultations for weddings, corporate dinners, and social celebrations, ensuring alignment with client expectations and event goals.
Developed event proposals, contracts, and banquet event orders to streamline planning processes and enhance client satisfaction.
Director of Operations & Marketing
Glass Ceiling NOMAD
New York, New York
01.2021 - 01.2022
Optimize daily operations and venue protocols to ensure peak efficiency, maintain high compliance safety and sanitation standards, direct cross-functional teams to ensure service excellence, lead human capital initiatives to foster a high-performance culture, manage real-time P&L metrics and fiscal health, coordinate data-driven marketing to maximize profit margins, deliver performance analytics to ownership, implement agile organizational policies, analyze financial reports to identify growth opportunities, execute optimized labor scheduling, and ensure cost-effective resource allocation to drive maximum ROI.
Oversaw daily operations for remote program teams at Glass Ceiling NOMAD
Coordinated cross-functional workflows for virtual service delivery and administrative support
Organized staff schedules and communications to streamline distributed operations
Assistant General Manager
Hyperion Public
Los Angeles, California
01.2018 - 01.2020
Directed daily restaurant operations to maintain efficiency and quality standards, optimized staff scheduling for peak coverage during high velocity service hours, led front of house teams to provide personalized guest experiences, and resolved stakeholder feedback with prompt responsiveness and discretion.
Oversaw daily operations for public service teams across Hyperion Public facilities.
Monitored service standards and reinforced policy compliance during daily operations.
Coordinated staff schedules, coverage, and workflow across community service departments.
Assistant General Manager
CHEBO Sunset
Los Angeles, California
01.2016 - 01.2020
Optimized human capital through strategic training and supervisory leadership, mitigated internal employee conflicts to foster high performance culture, ensured guest satisfaction with client centric approach, monitored daily operational workflows for efficiency, maintained compliance with safety and sanitation standards, oversaw culinary quality control and aesthetic presentation, executed data driven staff scheduling to align labor with peak service demand.
Directed daily operations for public-facing teams and service standards.
Coordinated schedules and staffing plans across departments.
Trained staff on policies, procedures, and guest service expectations.
Front Desk & Guest Relations Coordinator
The Water Club
Manhattan, New York
01.2014 - 01.2016
Coordinated high volume guest arrivals and VIP reception operations in luxury hospitality environment, ensuring seamless communication among executive management, event sales, and floor staff to deliver exceptional guest experiences while managing complex scheduling, inquiries, and client relations under pressure
Managed guest relations during Water Club resort arrivals and departures to ensure a smooth check-in experience.
Resolved guest concerns using Water Club service standards and hospitality protocols.
Scheduled room requests and special accommodations with front desk teams.
Lead Kindergarten Teacher
Intellichild Academy
Paramus, New Jersey
01.2013 - 01.2014
Created and implemented a comprehensive, age-appropriate daily curriculum that emphasized foundational literacy, early mathematics, and social emotional development. Cultivated a warm, structured, and inclusive classroom environment that prioritized each child's safety, emotional well-being, and individual learning pace. Oversaw all daily classroom operations, including lesson planning, student assessment, behavior management, and positive communication with parents to establish a collaborative support system for every young learner.
Facilitated engaging kindergarten activities at Intellichild Academy by utilizing an early childhood curriculum.
Developed and implemented lesson plans that effectively integrated literacy, math, and social-emotional learning objectives to support holistic child development.
Oversaw daily classroom routines, managed transitions, and provided positive behavior support for students.
Assistant Teacher
Sabrinas Education Station
East Rutherford, NJ
01.2010 - 01.2013
Collaborated with lead teachers to facilitate engaging daily lessons and support small-group instruction while managing classroom routines to enhance early childhood development. Monitored student activities and guided positive behavioral development, ensuring a safe and inclusive environment while assisting with developmental assessments, art projects, and foundational literacy and math activities. Maintained organized classroom materials and communicated effectively with lead staff to ensure smooth daily operations and individual support for every young learner
Supported lead teacher in Sabrina's Education Station classroom routines and transitions.
Prepared lesson materials for preschool learning activities and center projects.
Oversaw children during indoor and outdoor play, as well as group activities, to ensure safety and engagement.