Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
Timeline
Generic

Samantha Allen

Champaign,IL

Summary

Dynamic leader with experience enhancing operational efficiency and spearheading marketing initiatives to elevate brand presence. Expert in multi-unit operation management and adept at fostering team leadership, demonstrated through overseeing 200+ staff. Excelled in boosting customer engagement, improving sales, and streamlining processes, ensuring compliance and financial integrity. Seeking to leverage my background in business management, policy, and law to transition into the corporate sector, specifically in roles that involve sales and business strategy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Joe's Brewery
Champaign, IL
12.2021 - Current
  • Managed a staff of over 200 employees in various roles, including bartenders, servers, and door staff.
  • Managed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Tracked monthly sales to generate reports for business development planning.
  • Ensured compliance with applicable laws, regulations, and industry standards pertaining to operations management.
  • Developed marketing strategies, including managing social media accounts and crafting promotional content, designed to increase brand awareness within target markets.
  • Lead the recruitment process by interviewing potential candidates for open positions.
  • Maintain safety protocols, including securing BEST Security Training certification from the Champaign Police Department, to improve workplace security.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Ensure all employees are certified in food safety and alcohol handling, and enforce compliance with Illinois Liquor Laws.
  • Created schedules and monitored payroll weekly.
  • Managed inventory levels, and conducted corrective action planning to minimize long-term costs.
  • Handle daily cash flow, managing up to $20,000+ in cash transactions, ensuring proper cash handling, and financial integrity.

Street Team/Marketing Intern

University of Illinois Athletics
Champaign, IL
09.2022 - 05.2023
  • Assisted in developing creative strategies to increase fan experience.
  • Attended Illinois athletic games for each sport, running the marketing table, handing out merchandise, banners, and giveaways.

Office Assistant and Intern

Boone County Public Defender's Office
Belvidere , IL
06.2021 - 08.2021
  • Attended court proceedings to observe attorneys in action.
  • Participated in client meetings with attorney supervision.
  • Organized files, documents, notes, and other materials relevant to a case or transaction.
  • Maintained updated records of pending cases.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Maintained an organized filing system of paper documents and electronic files.

IL DECA Marketing Intern

DECA Inc.
, Illinois
12.2018 - 05.2020
  • Developed content and promotional materials for various campaigns.
  • Created and executed social media strategies to increase customer engagement.
  • Analyzed market trends to identify potential opportunities.
  • Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
  • Assisted in video and photo shoots for marketing materials, ensuring brand consistency.

Education

Bachelor of Liberal Arts And Science - Political Science and History

University Of Illinois Urbana-Champaign
05-2024

Skills

  • Sales
  • Advertising and marketing
  • Multi-unit operation management
  • Time and resource optimization
  • Business development
  • Profit and loss
  • Team leadership
  • Microsoft Excel and document processing
  • Customer service
  • Conflict resolution

Affiliations

  • Member of Phi Alpha Delta Pre Law Fraternity
  • Member of Delta Gamma Sorority
  • Illinois Ice Girls for Men's Hockey
  • Street Team for Illinois Athletics
  • Youth Group Leader for Heartland Community Church

Certification

  • BEST Security Training from the Champaign County Police Department
  • Illinois Beverage Alcohol Sellers and Servers Education Certification
  • Illinois Food Handler Certification
  • CPR Certification from Ellis and Associates

Timeline

Street Team/Marketing Intern

University of Illinois Athletics
09.2022 - 05.2023

General Manager

Joe's Brewery
12.2021 - Current

Office Assistant and Intern

Boone County Public Defender's Office
06.2021 - 08.2021

IL DECA Marketing Intern

DECA Inc.
12.2018 - 05.2020

Bachelor of Liberal Arts And Science - Political Science and History

University Of Illinois Urbana-Champaign

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Samantha Allen