SAMANTHA CALABRESE
Sarasota,US
Summary
Experienced Account Executive and Client Success Manager with a proven track record in B2B sales, strategic planning, and effective communication with C-Suite Executives. Demonstrates expertise in driving revenue growth and ensuring client satisfaction by leveraging performance data for upselling opportunities and business optimization.
Overview
14
14
years of professional experience
Work History
Client Success Manager
Newswire
Sarasota
04.2022 - 06.2024
- Developed and maintained strong, long-term relationships with existing clients (roughly $2.3-$4 million annual revenue in territory) while understanding their needs and objectives
- Provided guidance on best practices and optimal performance optimizations for Press Releases and strategies
- Identified opportunities for upselling and additional software and/or services to enhance client satisfaction and increase revenue growth
- Qualified clients for annual services, subscriptions and software product offerings (SaaS)
- Addressed client inquiries and issues promptly for a seamless experience.
Sr. Sales Dir.
Revcontent
Sarasota
09.2016 - 10.2021
- Independently prospected and qualified new business to close while managing existing client relationships and partnerships
- Consistently achieve 105% or above for revenue and profit goals (roughly $6m/year in profit)
- Navigated complex and creative sales cycles to include multiple solutions and product offerings that cater to KPI's and overall goals for revenue and user experience
- Worked with Executive Level and Key Decision Makers to negotiate business terms and long-term contracts
- Analyzed performance and data to present to clients and made projections/forecasts based on current or previous data
- Worked cooperatively and consistently with internal teams to ensure optimal business outcomes and client experiences.
Sales Representative
LexJet
Sarasota
11.2010 - 04.2016
- Maintained and grew database year over year by increasing sales, margin, new customers & new products
- Understood clients business models, goals, strategies, budgets and marketing approaches
- POD Captain, Multiple Top Gun Awards for highest % of margin target achieved
- 2015 - $672k gross margin ($170k margin increase from 2014), $2.2 million in sales, 58 new customers, 488 new products
- Contracted Company's largest revenue customer with one product, equaling more than $1 million in sales/year.
Education
Bachelor of Science in Business Marketing -
Florida State University
Tallahassee05.2010
Skills
- B2B Sales
- Effective Communicator
- SaaS
- Organized
- Competitive
- Confident
- Revenue Generation
- Data Analytics
- Customer Retention
- Upselling strategies
- Customer Satisfaction
- Business operations knowledge
Timeline
Client Success Manager
Newswire
04.2022 - 06.2024
Sr. Sales Dir.
Revcontent
09.2016 - 10.2021
Sales Representative
LexJet
11.2010 - 04.2016
Bachelor of Science in Business Marketing -
Florida State University
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