Samantha Chicaiza
Freehold
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
Work History
Receptionist
Law Office Of Viviana Tovar
New Rochelle, NY
09.2023 - 03.2024
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Reduced incoming call response time by implementing an effective call routing system.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Receptionist
JDS Construction LLC
Staten Island, NY
02.2023 - 09.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Bachelor of Science - Criminal Justice
Brookdale Community College
Lincroft, NJ05.2026
Skills
- Scheduling
- Bookkeeping
- Data Entry
- File Management
- Scheduling appointments
- Organization skills
- Document Control
- Time Management
- Document Management
- Calendar Management
- Data inputting
- Appointment Scheduling
- Supply Ordering
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Law Office Of Viviana Tovar
09.2023 - 03.2024
Receptionist
JDS Construction LLC
02.2023 - 09.2023
Bachelor of Science - Criminal Justice
Brookdale Community College