Samantha Duncil

• Enhanced staff performance through comprehensive training programs and regular performance evaluations.
• Managed budgets effectively, optimizing financial resources to maximize the quality of services provided to residents. Ended 2023 with higher occupancy and EBITDAM than previous 2 years in both communities.
• Worked in fast-paced environment with competing demands for time and attention.
• Maintained a safe and comfortable living environment for residents by ensuring strict adherence to safety protocols and state regulations. Received zero-deficiency surveys for both communities on campus.
• Increased family involvement in resident care by organizing regular family meetings and providing ongoing communication on resident progress.
• Ensured compliance with federal, state, and local regulations through meticulous recordkeeping and documentation practices. Achieved 98% on business scorecard completed by Kelli Crowley.

• Managed human resources tasks, ensuring timely recruitment, onboarding, and training of new employees.
• Managed multiple communities throughout Missouri and Tennessee as needed. File audits completed in all communities, as well as setting up filing systems.
• Worked with mulitple RDO's and RBC's throughout Americare. Completed necessary items requested.
• Ensured compliance with industry regulations, proactively addressing potential risks or discrepancies within the organization.

• Increased organizational efficiency by streamlining processes and implementing new systems.
• Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
• Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity. This included 7 department directors, and a total of 85 staff members.
• Guided staff through periods of organizational change, maintaining morale and engagement during transitions. Community changed management companies in the middle of my tenure.
• Implemented innovative marketing strategies to raise brand awareness and drive revenue growth. Increased census from 48 residents when I started, to 78 when I left. Community licensed to hold 95 residents.

Increased both census and revenue. Won company awards for resident and employee satisfaction.

Traveled to multiple communities in "Tina's Region" to sit as acting administrator until new management could be hired. Completed file audits in each community and corrected as needed.

• Streamlined office operations by implementing efficient administrative systems and procedures. Implemented filing system.
• Improved employee productivity with effective time management strategies for daily tasks.
• Enhanced internal communication by creating a centralized information hub accessible to all staff members.
• Reduced overhead costs through careful budget management and resource allocation. Won company award for being 136% under budget.