Samantha Floyd
Indianapolis
Summary
Dynamic Sandwich Artist with proven expertise at Subway, excelling in sandwich preparation and customer service. Recognized for enhancing customer satisfaction through effective communication and efficient multitasking. Demonstrated strong cash handling skills while maintaining food safety compliance, contributing to a clean and organized workspace that optimized workflow during peak hours.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
4887 Kentucky Ave., Indianapolis, IN 46221
05.2023 - Current
- Prepared and assembled sandwiches according to customer specifications and Subway standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with food safety regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Operated cash register, accurately processing transactions and managing daily cash flow.
- Trained new employees on sandwich preparation techniques and operational procedures to enhance team performance.
- Collaborated with team members to optimize workflow during peak hours, improving overall service speed.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
Education
High School Diploma - High School
Decatur High School
Kentucky Avenue 05.2006
Skills
- Sandwich preparation
- Customer service
- Cash handling
- Food safety compliance
- Time management
- Multitasking abilities
- Team collaboration
- Order accuracy
- Workflow optimization
- Sanitation practices
- Stock rotation
- Communication skills
- Shift flexibility
- Clean workspace maintenance
- Sales enhancement
- Cleaning and organization
- Food preparation
- Cash handling proficiency
- Effective multi-tasking
- Multitasking and prioritizing
- Customer satisfaction focus
- Dependable and honest
- Cleaning and sanitizing
- Cleanliness and hygiene
- Patience and empathy
- Efficient work pace
- Cleaning and sanitization
- Money handling
Timeline
Sandwich Artist
Subway
05.2023 - Current
High School Diploma - High School
Decatur High School