Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Guidry

Missouri City

Summary

Compassionate Patient Care Advocate with Cigna Healthcare, skilled in multitasking and patient education. Proven track record of enhancing patient satisfaction through effective communication and problem resolution. Adept at building trust with diverse populations while ensuring HIPAA compliance and delivering exceptional service. Committed to improving health outcomes and fostering seamless care experiences.

Overview

5
5
years of professional experience

Work History

Patient Care Advocate

Cigna Healthcare
01.2023 - Current
  • Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
  • Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
  • Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.
  • Resolved problems with communication and billing to foster seamless services.

Online Personal Shopper

Walmart
04.2020 - 01.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Education

Associate Degree - Cosmetology

San Jacinto College
Pasadena, TX

Diploma - All Studies

Thurgood Marshall Highschool
Missouri City, TX
06.2014

Skills

  • Multitasking
  • Patient care
  • First aid and safety
  • Organizational skills
  • HIPAA compliance
  • Patient education
  • Verbal and written communication

Timeline

Patient Care Advocate

Cigna Healthcare
01.2023 - Current

Online Personal Shopper

Walmart
04.2020 - 01.2023

Associate Degree - Cosmetology

San Jacinto College

Diploma - All Studies

Thurgood Marshall Highschool

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Samantha Guidry