Samantha Haymen
Jacksonville,FL
Summary
Focused on providing professional service and support to every Client or Visitor . Diligent about scheduling appointments. Positive nature with excellent people skills.
Overview
13
13
years of professional experience
Work History
Receptionist
Beltway Animal Hospital
JACKSONVILLE, FL
05.2023 - 06.2026
- Welcomed and assisted visitors, ensuring positive first impressions and smooth visitor experiences.
- Managed multi-line phone system, directing calls efficiently.
- Scheduled appointments and maintained calendar.
- Handled incoming calls, accurately taking messages and efficiently routing them to appropriate departments.
- Coordinated and confirmed appointments, optimizing scheduling and enhancing organizational efficiency.
- Greeted visitors and provided them with assistance.
Veterinary Technician/Front Desk Receptionist
Harborside Animal Hospital
Clearwater, Florida
05.2019 - 06.2023
- Assisted veterinarians during examinations and procedures.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Dispensed prescription medications upon request from veterinarians.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Tracked and scheduled follow-up appointments for animal treatment.
- Greeted and assisted visitors with professionalism and courtesy.
- Managed multi-line phone system, directing calls efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Managed all faxes, and photocopying documents as requested.
Vet Technician
Northside Animal Hospital
JACKSONVILLE
06.2013 - 06.2018
- Assisted veterinarians during examinations.
- Administered medications and vaccines as directed by veterinarians.
- Conducted routine laboratory tests on samples to aid in diagnosis.
- Educated pet owners on proper care, nutrition, and preventive health measures.
- Managed patient records and ensured accurate documentation of treatments.
- Dispensed prescribed medications to patients following veterinarian instructions.
- Managed patient records including entering data into computer system, filing paperwork and updating information.
- Performed basic diagnostic tests such as fecal examinations or skin scrapings.
- Assisted with the collection of blood samples for laboratory testing.
- Prepared specimens for laboratory analysis by collecting samples, labeling them correctly and ensuring proper storage conditions.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
Education
Adult GED Program
Jacksonville , FLSkills
- Multi-line phone management
- Appointment scheduling
- Customer service
- Documentation accuracy
- Patient record management
- Friendly demeanor
- Customer/Client relations
Timeline
Receptionist
Beltway Animal Hospital
05.2023 - 06.2026
Veterinary Technician/Front Desk Receptionist
Harborside Animal Hospital
05.2019 - 06.2023
Vet Technician
Northside Animal Hospital
06.2013 - 06.2018
Adult GED Program