Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Hinkle

Roseburg,OR

Summary

Dynamic and detail-oriented excelling in customer service and problem-solving. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Proactive and goal-oriented with excellent time management and tech-savvy skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Organized and dependable with a positive attitude.

Overview

9
9
years of professional experience

Work History

Customer Order Specialist

The Home Depot
03.2018 - Current

Contact vendors to determine shipping dates and availability for specific items to notify customers.

  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed daily computer tasks including data entry, file organization, software troubleshooting, and email correspondence to ensure efficient workflow and timely project completion.
  • Built relationships with customers and community to promote long term business growth.

Pick Up Fullfillment

Walmart
04.2016 - 03.2018
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Independence High
Independence, KS

No Degree - CNA

ICC
Independence, KS

Skills

  • Complaint resolution
  • Problem-solving
  • Customer service
  • Payment processing
  • Punctuality and reliability
  • High-energy attitude
  • Critical thinking
  • Technical support
  • Customer follow-up
  • Detail Oriented
  • Multi tasking
  • Proficient with Microsoft programs

Timeline

Customer Order Specialist

The Home Depot
03.2018 - Current

Pick Up Fullfillment

Walmart
04.2016 - 03.2018

Independence High

No Degree - CNA

ICC