Samantha Holdsworth
Palisade,CO
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Dick’s Sporting Goods
Grand Junction, Colorado
06.2021 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Supervised cash handling processes to ensure accuracy of transactions.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Organized weekly meetings with department heads to review progress on key objectives.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- High efficiency meeting required deadlines.
- Managed time effectively while multitasking in high-pressure situations.
Store Manager
WALGREENS
Grand Junction, CO
09.2019 - 06.2021
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services and returns
- Instruct staff on how to handle difficult and complicated sales
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Enforce safety, health, and security rules
- Assign employees to specific duties
- Plan budgets and authorize payments and merchandise returns
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Review inventory and sales records to prepare reports for management and budget departments
- Establish and implement policies, goals, objectives, and procedures for their department.
- Managed full-cycle recruiting process, from sourcing candidates to extending offers.
Assistant Store Manager
WALGREENS
Grand Junction, CO
05.2008 - 09.2019
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Review inventory and sales records to prepare reports for management and budget departments
- Establish and implement policies, goals, objectives, and procedures for their department
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Education
Fruita Monument High School
Fruita, CO05-2008
Skills
- Customer Relations
- Store Organization
- Operations Oversight
- Performance Evaluations
- Customer experience
- Employee Scheduling
- Team Management
- Recruiting, hiring and Training
- Multitasking
Timeline
Assistant Store Manager
Dick’s Sporting Goods
06.2021 - Current
Store Manager
WALGREENS
09.2019 - 06.2021
Assistant Store Manager
WALGREENS
05.2008 - 09.2019
Fruita Monument High School