Samantha Honaker
Georgetown,KY
Summary
Proven leader and efficient dispatcher with a track record of managing high-stress situations at Robert Half and enhancing team productivity at VuTeq. Skilled in dispatch software and stress tolerance, I excel in optimizing workflows and improving team performance by over 30%. Expert in fostering strong customer relationships through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Dispatcher
Robert Half
Georgetown, KY
01.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Team Leader
VuTeq
Georgetown, KY
07.2021 - 01.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Member
VuTeq
Georgetown
06.2019 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Penn Foster High School
Online05.2017
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
Timeline
Dispatcher
Robert Half
01.2023 - Current
Team Leader
VuTeq
07.2021 - 01.2023
Team Member
VuTeq
06.2019 - 06.2021
High School Diploma -
Penn Foster High School