Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
04.2022 - 01.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Promoted a positive work environment through effective communication and teamwork among staff members.
Trained new team members on procedures, customer service, and sales techniques.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Contributed to increased sales by upselling menu items and promoting special offers.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.